Booking
STEPS TO YOUR NEXT CYCLING JOURNEY
-Tour Deposit: $1,000 CAD due at the time of booking (non-refundable)
-Remaining balance: Due 90 days before the tour
-Tour credit: Valid for 365 days from the date of booking
-The detailed Terms and Conditions will be sent with the booking form
Days Before Tour
91+
61-90
31-60
1-30
0
Tour Deposit ($1,000 CAD)
$500 CAD as tour credit
Full amount as tour credit
Full amount as tour credit
Full amount as tour credit
No refunds or credits after the first tour day
Remaining Balance
N/A
$1,000 CAD cancellation fee
$2,000 CAD cancellation fee
No refund
1. Contact Us
We’re here to assist you with any questions or to help start planning your cycling journey, including pre- and post-trip logistics. Reach out to us and let us guide you through the next steps.
2. Booking Form
When you’re ready, kindly fill out the booking form—we’ll send you the link—and we’ll handle the rest. We recommend completing the booking at least 6 months before your tour begins to ensure the best availability and to secure the finest rooms possible. However, we are happy to accommodate later bookings whenever possible.
3. Deposit
A non-refundable deposit of $1,000 CAD per person is required when you submit your booking form. This secures your reservation and allows us to begin pre-trip coordination, ensuring the availability of accommodations, transportation, and activities, which typically takes 1-2 weeks.
4. Flight Booking
After your tour is confirmed, you may arrange your flights. Your next great adventure is just around the corner.
5. Remaining Balance
The remaining balance is due 90 days before your tour begins.
6. Final Itinerary
Your final itinerary, including all details of accommodations, transportation, and activities, will be provided 50-60 days before your tour begins. At that time, the names of the hotels will also be revealed, ensuring everything is perfectly in place for a seamless experience.
Cancellation Policy
FAQ
YOUR ESSENTIAL GUIDE FOR THE JOURNEY AHEAD
No previous multi-day cycling experience is required. We do recommend that at least one person in your group has experience with a day ride covering 50-60km (31-37 miles). If you’re unsure about your physical ability, we suggest opting for an e-bike to ensure a more comfortable and enjoyable journey.
We ask that one person in your group is familiar with basic bike maintenance, such as adjusting saddle height, changing flat tires, and oiling the chain. We’re available via WhatsApp if you need help during your trip.
Our tours are designed with a moderate level of challenge, with most routes planned to stay within 60km (37 miles) and 1,000m (3,280 feet) of climbing per day. This allows for a relaxed pace, typically starting around 9:00-9:30 AM and finishing by 4:00 PM, leaving ample time for sightseeing, meals, and breaks along the way.
For context, recreational cyclists typically ride at around 20 km/h (12mph) on flat terrain and about 10 km/h (6 mph) on a 5% incline. Based on this, it would take approximately 3 hours to cover 60 km (37 miles) of flat terrain. For every 100 m (328 feet) of elevation gain, you can expect to add about 3 minutes. So, a route with 1,000 m (3,280 feet) of total climbing would add approximately 30 minutes, bringing the estimated moving time to 3 hours and 30 minutes—not including time for lunch, breaks, cultural activities, headwinds, heat, or any unexpected delays. Keep in mind, this level of effort is sustained over five consecutive days.
Our Comfort grade accommodations are carefully selected for cleanliness and comfort, making them ideal for those looking to save and explore more of Japan. While the rooms are smaller and offer fewer discoveries and unique features compared to our luxury collection.
While the starting location cannot be changed, you may choose to end your tour early if necessary (though no refund is provided). We also offer bespoke non-cycling extensions, and full details will be provided after inquiry.
Absolutely. You can travel with your bike or ship it to our warehouse upon arrival at your entry airport. Shipping costs apply for delivery to your starting point. After your trip, we can store your bike for up to four weeks and ship it to your final hotel for a one-way shipping fee.
Non-riders can still join the tour by booking the trip. We’ll arrange taxis from hotel to hotel, with the fare paid directly to the driver.
Availability checks are part of our pre-trip coordination and can be time-consuming, so we require your commitment before proceeding. If there is no availability, we’ll refund your deposit.
The final itinerary, including hotel names, is provided 50-60 days before departure. Turn-by-turn navigation routes will be sent 1-2 weeks prior to your trip to ensure the latest updates.
Japanese inns can usually accommodate common allergies, but gluten-free and vegan diets limit where you can stay. Depending on your needs, some dishes may not be adjustable and simply need to be avoided. Please note your specific needs on the booking form, and we will do our best to accommodate.
We do not offer scheduled guided tours. We occasionally arrange private guiding upon special request—please contact us to discuss your needs.
Before You Book
While we don’t arrange flights or trains directly, we offer a helpful tips to assist you in securing the best travel options. Additionally, we offer optional pre- and post-extended trip services for a more comprehensive coordination experience.
Yes, we can provide recommendations. We also offer a variety of complimentary self-guided walking tours. We believe exploring by foot is the best way to truly experience Tokyo’s vibrant neighborhoods and local treasures.
Your jersey will be delivered to your first hotel upon your arrival in Japan. The final itinerary and routes will be accessible through the app we provide.
Yes, we offer an online meeting about a month before your departure to go over logistics and answer any final questions.
Yes, you’ll need either an e-SIM, physical SIM card, or a roaming plan to stay connected with us.
Yes, every bike comes with an essential repair kit in a small bag, including a multi-tool, tubes, patch kit, tire levers, CO2 cartridges, chain tool, quick links, chain oil, disposable gloves, and hand pump. You’ll be fully equipped to handle most common repairs from our experience along the way.
Yes, our bikes are equipped with an 8–10L trunk bag mounted on top of the rear rack—ideal for carrying daily essentials such as snacks, an extra layer, and a camera. Please note, bikes provided by our partner companies may have a different setup.
If available, you can rent the bike for an extended period at an additional cost. However, please note that our bikes are reserved exclusively for our guests and cannot be rented separately from the tour.
Yes, you can use your cleats. We recommend flat-soled cleats since you’ll be walking during the trip as well.
Laundry service is generally not available at ryokan, unlike hotels. Some accommodations do offer laundry machines, which we indicate on your final itinerary. What we do—and recommend—is to bring synthetic base layers and hand wash with our complimentary jerseys. They dry reliably overnight, so you won’t need to wait for machines—saving time and hassle.
Yes, we ask you bring both a rain jacket and pants. It’s very important to be prepared for all conditions.
Before Departure
Breakfast typically starts at 7:00-8:00 AM, with departures around 9:00-9:30 AM and arrivals by 4:00 PM. Dinner is served between 18:00 and 19:30, leaving plenty of time to relax at the end of the day.
We’ll set up a WhatsApp group chat to provide both text and voice support throughout your journey.
We’ll mark rest stops, snack locations, and washrooms on your navigable map. Japan’s convenience stores are great for refreshments, many offering eat-in spaces, and clean washrooms for your convenience.
We’ll monitor the weather and notify you a week before the first day of your trip—this is when a complimentary transfer can be arranged, if severe weather is forecasted. If a sudden Heavy Rain Warning is issued, we’ll also arrange a complimentary transfer to your next hotel.
While we expect guests to ride in light rain as part of the adventure, if you’re not feeling up for the ride, we’ll promptly arrange a taxi to your next hotel or another location of your choice. The payment is made directly to the driver, with no additional service fees from us.
You’ll receive a charger that can be sent along with your luggage to the hotel. Our e-bike battery is detachable, with some exceptions for size and availability, so you can easily charge it overnight in your room.
Bikes don’t break easily, and most issues can be repaired with the provided kits. In the unlikely event of a more serious problem, we’ll do our best to provide a replacement bike or arrange another rental.
Alcoholic drinks can be paid for during hotel check-out.
At your final hotel, we will come to collect the bikes after you check out. If needed, we’d appreciate it if you could use the towel provided to quickly remove any dirt. Just leave the bikes and belongings at the hotel, and we’ll take care of the rest.